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Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
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What isn't working?
Please let us know what issue you are experiencing with Optimum:
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1.97 out of 5 20,257 ratings
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Problems in the last 24 hours in College Station, Texas
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in College Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Optimum users through our website.
Internet (55%)
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TV (20%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (2%)
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Live Outage Map Near College Station, Brazos County, Texas
The most recent Optimum outage reports came from the following cities:College Station.
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| City | Problem Type | Report Time |
|---|---|---|
 College Station | Phone | |
| College Station | Internet | |
| College Station | Total Blackout | |
| College Station | Total Blackout | |
| College Station | Internet | |
| Bryan | Phone |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Optimum Issues Reports Near College Station, Texas
Latest outage, problems and issue reports in College Station and nearby locations:
- Jesse James (@rollinsw0llen) reported fromBryan, Texas
@OptimumHelp It ask for his password. I went through the link and tried optimum imap & pop settings. Also the suddenlink imap/pop settings. Still can't login as it fails the test
- Jesse James (@rollinsw0llen) reported fromBryan, Texas
@OptimumHelp It asks for my login then takes me to the dashboard. The mail icon goes away once logged in on the internet tab
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
- Katie (@KatieRomansky) reported
@optimum Hope you are better able to help than the 10+ customer service people with whom I’ve spoken. Just DM’d you.
- le voyageur (@julioenmanuelle) reported fromElizabeth, New Jersey
@optimum I need your help please
- Mo Alta (@MoAlta1) reported
@OptimumHelp soo how do I file a complaint against a technician that claimed that he showed up at my house for appointment and claimed I’m not home. I have video proof that he stopped for few seconds and drove off. Unbelievable!!
- The Voice 🦅 (@CooksIverson) reported
BRO MY INTERNET IS LITERALLY THE WORST THIS LAST WEEK BRO @OptimumHelp @optimum CAN YOU PLEASE FIX MY SERVICE $150 A MONTH FOR CONSTANT PACKET LOST AND HIGH LATENCY
- H. A. Eugene (@haeugene) reported
@adamjsimon @optimum Our service is back, too (sluggish, but works)
- John McEntee (@jaymac016) reported
@OptimumHelp No thanks. Your service and prices are what got me into this mess to begin with.
- Matty (@parkabud) reported
@OptimumHelp @optimum A little help here? It's awfully hard to work with no internet. Brooklyn has had no internet since 2:30pm.
- Buddy_Love32🦍 (@Rhaa32) reported fromNorth Bergen, New Jersey
@optimum why they charge so much for Internet and **** still don’t work?!?!?? Terrible service!
- Arusha Baker (@ArushaBaker) reported
@InfamousOMG @adamjsimon @optimum At least you are getting notices. I have signed up for notifications yet I have received nothing. I was even online with two techs - 2 hrs total. Neither were notified that there were issues in my area until 30 minutes into the support chat. I want my time back
- Arusha Baker (@ArushaBaker) reported
@optimum @News12 Why are you not helping your customers optimum? The internet is down. Optimum/Altice is the only option in Bushwick. @News12 please report about this. We are shackled to internet service providers who don't care about our neighborhood. I'm a woman who pays you $100 per month.
